jum3a.com's delivery charges are calculated based on the delivery service chosen.

 

Delivery Services

 Delivery Charges

Conditions

Standard delivery within IRAQ (delivery in 3 - 5 working days)

Free of charge for any order above USD 240

Free standard delivery on orders above USD 240 when paid by credit/debit card

Standard delivery for cash payment within IRAQ (delivery in 4 - 5 working days)

USD 10 within the city, USD 20 outside the city (sub-districts & remote areas)

Cash on delivery for a maximum value of USD 2,000

Express delivery within IRAQ (delivery in 1 - 2 working days)

USD 10 within the city, USD 20 outside the city (sub-districts & remote areas)

When paid by credit/debit card


Notes:

  1. jum3a.com will process your orders Sunday through Thursday excluding Friday, Saturday and public holidays.
  2. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order.


For sub-districts & remote areas, we invite you to verify if delivery to your location is available by contacting our customer service team at 07729090009 email us support@rdkme.com


CANCELLATION, RETURN AND EXCHANGE POLICY


It is our intention to ensure our customers are satisfied with their purchases from us.


CANCELLATION


We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our Customer Service Team at 07729090009 to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been processed. If your order has already been processed, such cancellation will be treated as a return. Please refer to our Return section for further information. In all circumstances, you can always contact our Customer Service who will be happy to assist you.